Return Policy

Satisfaction Guaranteed:

At Fusion Decals, we prioritize your satisfaction with every design we create. If you're not entirely pleased with your purchase, we offer straightforward 30-day returns and exchanges for items bought directly from our Shopify site.
How to Initiate a Return or Exchange:

Direct Website Purchases:

Email: For returns or exchanges, please contact us at with your order number and reason for the return.

Phone: If you prefer direct communication, call us at 504.2.DECALS (504.233.2257) for immediate assistance.

Return Form: Visit our website and use our convenient Return App at  to input your order number and contact information to initiate the return process.

Purchases from Other Marketplaces (Amazon, Etsy, eBay):

Please start your return or exchange directly through the platform where you made your purchase. This ensures the process complies with the marketplace's policies and enables us to provide you with efficient assistance.

Damaged or Incorrect Items:

If your order arrives damaged or not as described, please notify us within 24 hours of delivery. Email us with your order number and photos of the item, and we will take steps to correct the issue.

Return Eligibility:

Most items can be returned or exchanged within 30 days of receipt, except custom orders personalized with specific details that prevent resale.
We are open to discussing return or exchange options for custom orders without personalization to ensure your satisfaction.

Return Shipping:

Fusion Decals will cover return shipping costs if the return is due to our error, such as damaged or incorrect items. For all other returns, we will provide the necessary instructions for returning the item to us.

Restocking Fees:

No restocking fees apply to most returns. Items must be returned in their original condition. Returns of damaged items or items not in their original condition may incur a restocking fee.

Need Help?

Our customer service team is dedicated to ensuring your satisfaction with Fusion Decals. For assistance, please contact us via email at, call or text 504.233.2257, or use the live chat feature on our site.

Remember, direct communication for website purchases ensures the fastest and most accurate service. For purchases through other marketplaces, initiating the return through the respective platform is the recommended first step.